CLOSED 16th+17th Sept

FAQs


Frequently Asked Questions

Is the Butterfly House accessible for wheelchairs?
YES. The path is compacted earth with a thin layer of sand/grit. We have had many satisfied visitors with wheelchairs, as well as mobility scooters and pushchairs.
I have a young child, do I have to pay for them?
All children 2 years old or younger can visit the butterfly for free!
Will my Teenager be charged the adult price?
Visitors who are 15 years or under will be charged the children’s rate.
Can my child visit the Butterfly House on their own?
As the Butterfly House has a large number of delicate plants and animals parental supervision is required.
How long does it take to visit the Butterfly House?
The length of peoples visits vary. The majority of our visitors stay for 60 to 90 minutes. Some stay all day. You can use your ticket all day so you can pop in and out as much as you wish.
How hot is the Butterfly House?
The Butterfly House holds a collection of plants and animals from tropical countries across the world. To keep them comfortable the temperature is kept between 26⁰c and the low 30’s. There is no chance of sunburn as the structure drastically reduces UV rays.
Can I hold a butterfly during my visit?
Unfortunately not. All butterflies live their lives on the edge of exhaustion. A butterfly on a flower is frantically trying to collect enough fuel to survive. A butterfly that is resting needs to conserve as much energy as possible. Trying to pick them up causes them stress and can exhaust them so much that they don’t have the energy to feed.
Are there toilets/disabled toilets?
YES. The toilets are located in the side of the café.
Are there baby changing facilities?
YES
Is there anywhere to eat a picnic?
YES, you are welcome to picnic on the lawned area in front of the Butterfly House.
Is there a café nearby?
YES. Heathers Café is right next to the entrance to the Butterfly House. Heathers was awarded 5 stars from North Somerset County Council and is a family friendly café that is popular with locals due to the quality of the food and friendly atmosphere.
Is the car park free?
YES
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